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FAQ
1.What is your advantage?
A1:With 13 years' experience in textile field, with advance equipment ,strict quality control, outstanding production and management team . We have quality assurance, after-sale service.
To purpose for customers'satisfaction. Any sizes, materials, color, design is available,
2.How long is your delivery time?
A2: When you order your goods from our shop, we will normally take 1-2 weeks to deliver it to your address.The time interval will depend on which of the Merchant's shipping methods you select.
3.Do you provide samples? Is it free or pay freight ?
A3:Yes, We will provide samples to you to test our quality.
If you can accept our samples. This is a free sample, but you have to pay the shipping fee.
However, we recommend that you buy some small yards first, as you will use it after checking. At the same time, we will also send you some small samples and send them to you along with your goods.
4.What is your payment?
A4:Generally,We will offer the ways of doing business,you can offer 30% T/T for the deposit when place an order, 70% T/T before the shipment.Meanwhile , we can communication about payment.
5.What is your market?
A5:Our company serves the United States, Japan, Russia, France, Italy,southeast Asia etc.
6.Product has a problem, how to apply for after-sales?
A6:We will check whether the goods are up to standard before shipment, if there is a product that does not meet our company's standards, we will not deliver to our customers, if you really find the problem,Please take a photo and send it to us. we will check the system.If it is found to be our responsibility after checking, we will compensate you for the loss and the postage will be on our own.
